Terms of Use

Last Updated: December 1, 2024

Please read these Terms of Service carefully before using our cryptocurrency exchange services. These terms govern your use of our platform and the cryptocurrency trading services we provide.

1. Eligibility

  • You must be at least 18 years old to use our services
  • You must reside in a jurisdiction where cryptocurrency trading is legal
  • You must not be on any sanctions lists or prohibited from trading

2. Account Security

  • You are responsible for maintaining strong passwords
  • You must not share your account credentials with others
  • You must notify us immediately of any unauthorized access

Risk Disclosure

Cryptocurrency trading involves substantial risk of loss and is not suitable for all investors. The high degree of leverage can work against you as well as for you. You should carefully consider whether trading is suitable for you in light of your circumstances and financial resources.

3. Trading Rules

  • All orders are final and cannot be reversed once executed
  • We reserve the right to suspend trading during market volatility
  • Market manipulation and fraudulent trading are strictly prohibited
  • Trading fees will be applied according to our current fee schedule

4. Deposits and Withdrawals

  • You are responsible for ensuring deposit addresses are correct
  • Withdrawals may be subject to security reviews
  • Minimum and maximum limits apply to all transactions
  • We may require additional verification for large withdrawals

5. Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted access to our services. Maintenance, upgrades, or market conditions may affect service availability.

6. Compliance Requirements

  • We comply with all applicable AML (Anti-Money Laundering) regulations
  • We may report suspicious transactions to relevant authorities
  • We cooperate with law enforcement investigations when required
  • We maintain records of transactions as required by law

7. Asset Management

  • We maintain separate client and operational funds
  • We implement cold storage for majority of crypto assets
  • We maintain insurance coverage for certain losses
  • We follow industry best practices for asset security

8. Market Operations

  • We may delist cryptocurrencies at our discretion
  • We may suspend trading pairs during abnormal market conditions
  • We maintain order books and matching engines according to fair market practices
  • We implement circuit breakers during extreme volatility

By using our services, you acknowledge that you understand the risks involved in cryptocurrency trading and agree to comply with all applicable laws and regulations.

9. Prohibited Activities

  • Market manipulation or fraudulent trading
  • Using automated trading systems without approval
  • Creating multiple accounts without authorization
  • Engaging in money laundering or terrorist financing

10. Termination

We reserve the right to suspend or terminate your account for any violation of these terms, suspicious activity, or at our discretion to comply with regulations.

11. Trading Fee Structure

Our fee structure is tiered based on your 30-day trading volume:

30-Day Volume (USD) Maker Fee Taker Fee
< 50,000 0.1% 0.2%
50,000 - 100,000 0.08% 0.18%
> 100,000 0.05% 0.15%

12. Security Measures

  • Infrastructure Security
    • Multi-signature technology for withdrawals
    • DDoS protection and mitigation
    • Regular penetration testing
    • 24/7 security monitoring
  • Asset Security
    • 95% of assets in cold storage
    • Multi-layer wallet architecture
    • Insurance coverage for hot wallet assets

Staking and Earning

When participating in staking or earning programs:

  • Returns are not guaranteed
  • Lock-up periods may apply
  • Early withdrawal penalties may be enforced
  • Rates are subject to market conditions

Final Risk Warning

Cryptocurrency markets are highly volatile and unregulated in many jurisdictions. You may lose your entire investment. Never invest more than you can afford to lose.