Privacy Policy
Last Updated: December 1, 2024
This Privacy Policy explains how we collect, use, and protect your personal information when you use our cryptocurrency exchange services.
1. Information We Collect
Personal Information:
- Full name
- Date of birth
- Email address
- Phone number
- Government ID information
- Residential address
Financial Information:
- Bank account details
- Cryptocurrency wallet addresses
- Transaction history
Technical Data:
- IP address
- Browser type and version
- Device information
- Login timestamps
2. How We Use Your Information
| Purpose |
Legal Basis |
| Account creation and maintenance |
Contractual necessity |
| KYC and AML compliance |
Legal obligation |
| Transaction processing |
Contractual necessity |
| Security monitoring |
Legitimate interests |
3. Data Security
We implement robust security measures to protect your data:
- End-to-end encryption for sensitive data
- Regular security audits
- Access control and authentication
- Secure data storage systems
4. Data Retention
We retain your data for:
- Active accounts: Duration of account activity
- Closed accounts: 5 years after closure (regulatory requirement)
- Transaction records: 7 years (legal requirement)
5. Your Rights
- Right to access your data
- Right to rectification
- Right to erasure (with limitations)
- Right to data portability
- Right to object to processing
6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence jurisdiction. We ensure appropriate safeguards are in place for such transfers.
7. Cookie Policy
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Enhance platform security
- Analyze platform usage
8. Third-Party Sharing
We may share your information with:
- Regulatory authorities
- Payment processors
- Identity verification services
- Cloud service providers
